Red Panda LLC

If your pedal falls into water or has liquid spilled on it, unplug power and get it out of the water as soon as possible.  The main risk is a short circuit ...

This is most likely caused by a power supply that does not provide enough current.  Verify that the power supply is rated for 250 mA or higher.  See this kn...

Here are some steps to try if your expression pedal does not work or you cannot assign it to knobs: Verify that you are using a TRS cable. Verify that...

macOS Ventura (13.0) included a change in behavior that causes an error (100093) when copying files to some external drives (which is what our pedal looks l...

If wiggling the cable causes your pedal's power to cut out, it could be do to  a damaged power jack, corrosion, or dirt on the power jack contacts.   ...