FAQ
Red Panda products are warranted against defects in materials or workmanship for one (1) year from date of original purchase. It does not cover damages or we...
Fri, 14 Sep, 2018 at 8:29 PM
We are not offering custom colors at this time. Our enclosures are powder coated in large batches at a factory to ensure a durable, consistent, high-qualit...
Sat, 23 Feb, 2019 at 4:45 PM
We are not offering mods at this time, but let us know what you are interested in and we will consider it for a future update.
Sat, 23 Feb, 2019 at 4:47 PM
The EHX 8 Step Program expression/CV sequencer works with our pedals. They use a 0-3.3V control range, so use a TRS to TRS cable to connect the 8 Step Prog...
Wed, 15 Apr, 2020 at 2:34 PM
The analog signal path on our pedals works in mono or stereo, but does not support mono in to stereo output of the analog dry signal. Workarounds: Use...
Mon, 15 Jun, 2020 at 4:28 PM
No, presets are stored in a dedicated patch storage area that is not touched by the update process. Minor firmware releases (m.n.0) where the second (n)...
Mon, 13 Jul, 2020 at 9:35 AM
All Red Panda products are labeled with a serial number at the time of manufacture. The serial number of your pedal will be a 6-digit number following a 3-d...
Fri, 30 Oct, 2020 at 2:43 PM
Yes, you can run all Red Panda pedals in your amp's effects loop. Our pedals can handle line-level signals, but if you get distortion you can use ou...
Wed, 13 Apr, 2022 at 9:35 AM
Bitmap 2, Context 2, Particle 2, Raster 2, and Tensor Barefoot Buttons V2 Solutek V2 (Amazon) Bitmap V1, Context V1, Particle V1, and Raster V1 ...
Fri, 3 Dec, 2021 at 8:14 PM
2017 to present Tensor, Particle 2, Context 2, Bitmap 2, and Raster 2: 24-bit 48 or 96 kHz A/D and D/A converters (input sampling rate varies by product)...
Thu, 31 Mar, 2022 at 8:55 AM