FAQ
Our stereo pedals use 1/4" TRS input/output cables. The left channel is on the tip, right channel on the sleeve. This is not the same as a balanced c...
Mon, 21 Aug, 2023 at 10:30 AM
Pedals that default to mono input/stereo output (Context 2, for example) can be configured for stereo input using our web editor (requires Chrome browser). ...
Wed, 14 Sep, 2022 at 6:35 PM
Some of our pedals use a USB mini B socket for firmware updates and MIDI. You will need a standard USB mini B cable, with the appropriate connector on the ...
Thu, 6 Nov, 2025 at 4:06 PM
On our pedals with tap tempo, you can use any external tap tempo switch with a normally open momentary contact, including multi-output tap controllers. Ta...
Thu, 10 Dec, 2020 at 3:33 PM
Our distribution agreements do not allow us to ship products directly to certain countries. Please check the dealers page on our web site to find a dealer ...
Thu, 28 Jun, 2018 at 2:30 PM
The Bitmap uses a new bit crushing algorithm that was designed to add a little grit and warmth in the 8-16 bit range, like classic samplers. It's a subt...
Thu, 28 Jun, 2018 at 2:14 PM
Line 6 has discontinued the programmable ToneCore module, so we cannot make any more bitcrusher modules. Sorry! Please check out the Bitmap as an alterna...
Thu, 28 Jun, 2018 at 2:15 PM
If you are local or visiting Detroit and would like to stop by our workshop, please send us an email a few days in advance to arrange a time. We have a sma...
Fri, 10 Sep, 2021 at 6:10 PM
Red Panda products are warranted against defects in materials or workmanship for one (1) year from date of original purchase. It does not cover damages or we...
Fri, 14 Sep, 2018 at 8:29 PM
We are not offering custom colors at this time. Our enclosures are powder coated in large batches at a factory to ensure a durable, consistent, high-qualit...
Sat, 23 Feb, 2019 at 4:45 PM