FAQ

Which expression pedals work with Red Panda products?
We recommend using an expression pedal with a 10-50 kΩ linear potentiometer.  It should have a 1/4" TRS plug with the pedal-supplied voltage on the rin...
Thu, 11 Oct, 2018 at 1:46 PM
Can I use control voltages (CV) with the expression pedal (CTRL) jack?
Yes, control voltages work with the expression pedal input.  Our pedals expect a voltage of 0-3.3V on the tip (sleeve grounded), but voltages outside that r...
Thu, 25 Jun, 2020 at 10:52 AM
How is the Bitmap different from the Bitcrusher Tonecore module?
The Bitmap uses a new bit crushing algorithm that was designed to add a little grit and warmth in the 8-16 bit range, like classic samplers.  It's a sub...
Thu, 28 Jun, 2018 at 3:14 PM
Will you be making more Bitcrusher ToneCore modules?
Line 6 has discontinued the programmable ToneCore module, so we cannot make any more bitcrusher modules.  Sorry! Please check out the Bitmap as an alterna...
Thu, 28 Jun, 2018 at 3:15 PM
Can I visit the workshop?
If you are visiting Detroit and would like to stop by our workshop, please send us an email a few days in advance to arrange a time. We have a small manufac...
Thu, 28 Jun, 2018 at 3:29 PM
My country does not show up in the list for shipping address
Our distribution agreements do not allow us to ship products directly to certain countries.  Please check the dealers page on our web site to find a dealer ...
Thu, 28 Jun, 2018 at 3:30 PM
Which power supplies work with Red Panda pedals?
Any 9V center negative (Boss-style) regulated power supply that can provide enough current will work with our pedals.   The plug should have 2.1mm inside di...
Fri, 4 Sep, 2020 at 1:27 PM
Warranty
Red Panda products are warranted against defects in materials or workmanship for one (1) year from date of original purchase. It does not cover damages or we...
Fri, 14 Sep, 2018 at 9:29 PM
Product is out of stock, when will more be available?
If we have a backlog of dealer orders, a product will not be available from our store until we catch up.  Please check with your favorite dealer, as they ma...
Sat, 23 Feb, 2019 at 5:42 PM
Can I order a pedal in a custom color?
We are not offering custom colors at this time.  Our enclosures are powder coated in large batches at a factory to ensure a durable, consistent, high-qualit...
Sat, 23 Feb, 2019 at 5:45 PM