Troubleshooting
The Tensor may be drawing more power than your power supply can deliver. The Tensor requires 250 mA of current and we recommend an isolated power supply. ...
Sat, 7 Jul, 2018 at 9:57 PM
The Context’s headroom is about +3 dBu, but earlier firmware versions can run out of internal headroom with the decay cranked up on the room and hall algori...
Mon, 25 Jul, 2022 at 5:38 PM
The blend control affects the volume in bypass with trails on. From a circuit point of view, that's because it is muting the input to the reverb but s...
Thu, 28 Jun, 2018 at 2:42 PM
This applies to Particle V1 (no USB) only. Earlier versions of the Particle switched power on/off using the input jack. It requires a mono (TS) 1/4” plug...
Thu, 28 Jun, 2018 at 2:44 PM
This only applies to Particle V1 (no USB). Please try the following troubleshooting steps. If this does not solve the problem, send us a message descri...
Thu, 28 Jun, 2018 at 2:48 PM
If our pedals detect a problem with the power supply, the bypass LED with change to magenta (or pink), the pedal will switch to bypass and enter a low pow...
Mon, 22 Mar, 2021 at 11:27 PM
This article discusses how to troubleshoot power supply issues on your pedalboard. It applies to any digital or high-current pedals. Symptoms: a peda...
Thu, 21 Mar, 2019 at 9:55 PM
Our pedals that use soft-touch footswitches have user replaceable footswitches. The footswitch wire has a Molex connector: P/N 22-01-3027 with P/N 08-50-...
Tue, 31 Dec, 2019 at 12:07 PM
Check the trails switch, which is on the bottom of the circuit board and visible if you remove the bottom plate. If it is short-circuited, that would cause...
Sun, 27 Dec, 2020 at 3:42 PM
Pedals: Context 2, Particle 2, Raster 2, Tensor Symptom: Blend knob will not go to 100% wet. Dry signal is always present. Solution: The pedal m...
Fri, 25 Jun, 2021 at 11:15 AM